Consumer Protection

If for some reason our products did not fit, you can always exchange or return it. Details of the exchange or return can be clarified by contacting our manager tel +380 63 35 35 375 or

According to the Law "On Protection of Consumer Rights" you can return a purchase within 14 days from the date of purchase. To return you need to send the goods to the 27th branch of "New Mail" in Kharkov. Shipping is at the expense of the buyer.

Within three banking days after receiving the return, we will return the money to your bank card.

Our company always goes to meet its customers and tries to ensure your maximum comfort. Any questions on returns and exchanges You can also discuss with our customer service quality department: +380633535375